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We want to ensure you love every Mama’s Box and every item you receive. That’s why we have a #lovemymamasbox guarantee where we offer easy exchanges on most* items you receive in your Mama’s Box!
If you subscribe and receive an item in your Mama’s Box which you would like to exchange, please follow these steps:
*Trial Box is not applicable for #lovemymamasbox guarantee.
*The only exception to this option is samples or vouchers you may have received in your Mama’s Box. Our boxes 4-6 contain full size, high quality products – occasionally you may receive a sample to try in your box. This sample does not count as part of the 4-6 products and hence cannot be exchange. Some examples include: Sample Diapers, Wipes, Sample Creams.
*Please note, all Palmer's products cannot be exchanged either!
*Terms & Conditions: Item needs to be in original packaging to be able to return back (if applicable). Items that have been opened, used, damaged, or returned after 15 days will not be exchanged.